Getting started with LIV1 Health is straightforward. Everyone starts with a free Discovery Call with our client intake specialist. You will need: a valid email address, your driver's license number (for identity verification), a phone number, your home address, and a credit or debit card for billing. That's it — we keep the paperwork minimal so you can focus on your health.

LIV1 is built for people who are proactive about their health — not just reactive to symptoms. If you feel like something is "off" despite doing things right, if you're a high-performer looking to optimize, or if you simply want a deeper understanding of what's happening inside your body, you're likely a great fit. The best starting point is a Discovery Call where we can talk through where you are and what you're looking for.

Your Discovery Call is a no-pressure conversation with our team. We'll talk about your health history, goals, and current road blocks. From there, if it's a mutual fit, we'll walk you through the next steps — which include our extensive lab testing followed by an initial consultation with our medical provider.

Yes. While LIV1 Health is headquartered in Michigan and operates a physical facility, we serve clients across multiple states through telehealth and affiliate partnerships. Certain services — like InBody composition scanning — are only available in person at our facility. Check the LIV1 Availability page to see if we serve your state.

LIV1 Health operates as a direct-care membership model and does not bill traditional health insurance. This approach allows us to spend more time with each client, offer personalized care, and avoid the constraints that come with insurance-driven protocols. Many clients find that the depth of service and outcomes justify the investment directly.

In many cases, yes — Health Savings Account (HSA) and Flexible Spending Account (FSA) funds can be used for qualifying medical services and lab work. We recommend checking with your HSA/FSA administrator to confirm eligibility for specific services before using those funds.

LIV1 Health primarily works with adults 18 and older. Most of our services — particularly hormone optimization and performance protocols — are designed for adults whose biology has fully matured. If you have questions about a specific age range or situation, reach out and we'll discuss it directly.

Standard bloodwork at a typical doctor's office checks a limited set of markers — often just enough to flag obvious disease. LIV1's panels test 100+ biomarkers including hormones, metabolic indicators, inflammatory markers, thyroid function, cardiovascular risk factors, and more. This gives us a complete biological picture, not just a snapshot of what's obviously wrong.

We work with convenient lab draw locations provided by LabCorp. Depending on your location, this may be at our LIV1 facility or at a LabCorp patient service center. We'll coordinate this as part of your onboarding and make the process as seamless as possible.

We may be able to review prior lab results as context, but in most cases we will want to run our own standardized panel to ensure the testing methodology, biomarker selection, and timing are consistent with our protocols. Older labs often miss the markers we find most valuable.

Lab frequency depends on your membership level and where you are in your protocol. Most clients are re-tested at regular intervals — typically quarterly or semi-annually — to track progress, adjust dosing, and catch anything that needs attention. We treat labs as an ongoing conversation, not a one-time event.

No — LIV1 Health is a precision health optimization service, not a replacement for your primary care physician. We focus on performance, hormones, and proactive optimization. We strongly encourage maintaining a relationship with a PCP for routine screenings, acute illness, and emergency care. Many clients benefit from both working in parallel.

Conventional lab ranges are built around population averages — not optimal function. A result labeled "normal" simply means it falls within a broad statistical range, not that it's ideal for you. Many clients discover that their levels are technically within range but far from where they feel and perform their best. We look at your numbers in the context of your symptoms, goals, and biology.

This depends on the type of therapy and the specific hormone involved. Some therapies — like certain testosterone protocols — can suppress natural production. Others, like enclomiphene, are designed to stimulate your body's own hormone production rather than replace it. Your medical provider will explain the approach being recommended and what to expect, including any fertility considerations.

Most clients notice meaningful improvements within 4–12 weeks, though this varies depending on the individual, the starting point, the protocol, and how well lifestyle factors like sleep, nutrition, and training are dialed in. Hormone optimization is a process, not an overnight switch — expect the first 1–3 months to be an adjustment and calibration period.

For most clients, hormone replacement therapy is a long-term commitment — and that's by design. When the body can no longer produce adequate levels of a hormone on its own, therapy is what replaces that function. Stopping therapy typically means returning to the deficient state that prompted treatment in the first place. That said, every client's situation is different. We'll have that conversation openly, explain what ongoing therapy means for you specifically, and revisit it as your health evolves.

Yes. Depending on your evaluation and goals, peptide therapies may be considered as part of your protocol. Peptides can support a range of objectives including recovery, body composition, cognitive function, and more. All peptide protocols are initiated under medical oversight and based on your individual lab work and clinical picture.

A Health & Performance Coach (HPC) is more than a coach or a trainer — they are your case manager and your go-to person for everything related to your LIV1 experience. Think of them as the central point of contact between you, your medical provider, and your protocol. While your medical provider manages the clinical and prescribing side, your HPC is the one keeping everything moving day-to-day — translating lab results into action, keeping you accountable, and making sure nothing falls through the cracks. If you have a question, a concern, or something feels off, your HPC is the first call.

No — and that distinction matters. A personal trainer focuses primarily on exercise programming. Your LIV1 HPC operates at a much broader level. They understand your biomarkers, coordinate directly with your medical provider, and track your progress across every pillar of health optimization. But beyond the coaching itself, they function as your case manager — the person who owns your experience end to end. They're not just coaching your workouts. They're coaching your biology and managing your care.

Your HPC provides ongoing check-ins, accountability, and personalized guidance across the key levers of health optimization — nutrition and macro tracking, training structure, sleep hygiene, stress management, and lifestyle habits. They review your progress against your lab data, communicate with your medical team, and help you stay on track between clinical touchpoints. Think of them as a high-performance coach who actually understands what's happening inside your body.

The frequency of HPC check-ins depends on your membership tier. Executive members receive regular coaching touchpoints, Prime members receive increased check-in frequency and direct messaging access, and Elite members receive the most intensive hands-on coaching support. All tiers include direct messaging with your HPC through the LIV1 member portal and app.

Yes — this coordination is one of the core differences between LIV1 and fragmented care models. Your HPC and medical provider operate as an integrated team. They share context about your progress, flag anything relevant to the clinical picture, and align on adjustments to your protocol. You won't have a situation where your coach doesn't know what your doctor prescribed or vice versa.

All prescriptions at LIV1 are issued by a licensed medical provider following a clinical evaluation. There are no shortcuts here — you won't receive a prescription without a proper intake, lab review, and provider consultation. This protects both your safety and the integrity of your care.

LIV1 works exclusively with 503A state-licensed compounding pharmacies — a designation that means medications are custom-prepared based on individual patient prescriptions, not mass-produced. These pharmacies are regulated primarily by state boards of pharmacy and must adhere to USP <795> standards for non-sterile compounds and USP <797> standards for sterile preparations. This means your medication is formulated specifically for you, held to verified quality and sterility standards, and dispensed only with a valid prescription from your LIV1 provider. We vet our pharmacy partners carefully and do not work with any compounding facility that doesn't meet these standards.

For most people with clinically low hormone levels, no. Over-the-counter testosterone boosters rely on herbs and compounds with limited clinical evidence and rarely produce meaningful changes in actual hormone levels. If your goal is measurable, sustained optimization — that requires a clinical approach backed by lab data.

All memberships include prescribing and medical oversight, supplement recommendations, and custom macro guidance and tracking. Beyond that, each tier (Executive, Prime, and Elite) offers different levels of coaching access, check-ins, and personalized support. Visit the Price Breakdown page for a full comparison.

We understand life changes. Reach out to our team directly to discuss your situation and we'll work with you on the best path forward. Our goal is always to find a solution that works — whether that's adjusting your plan or transitioning off if the time isn't right.

Absolutely. LIV1 Health takes privacy seriously. All client health information is handled in compliance with applicable privacy regulations. Your data is never sold, shared with advertisers, or disclosed to third parties outside of your direct care team without your consent.